Privacy Policy

Welcome to Niconi. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and related services.

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you register or use the App, we may collect:

  • Name
  • Email address
  • Phone number (if applicable)

b. User-Generated Content

As part of the 28-Day Challenge:

  • Daily photos captured through the App camera
  • Challenge participation data (e.g., progress, completion status)

Note: Photos must be captured live within the App. We do not allow gallery uploads.

c. Device & Technical Information

We may automatically collect:

  • Device type and operating system
  • App usage data
  • IP address
  • Log data for debugging and analytics

2. How We Use Your Information

We use your information to:

  • Register and manage your account
  • Enable participation in the 28-Day Challenge
  • Track daily submissions and eligibility
  • Review refund claims and issue coupon codes
  • Improve app performance and user experience
  • Communicate updates, offers, and support

3. Photo Collection & Usage

The photos you upload:

  • Are used strictly to verify participation in the 28-Day Challenge
  • Help determine eligibility for refunds or rewards
  • May be reviewed by our internal team

We do not sell or publicly share your photos without your explicit consent.

4. Challenge Rules & Data Processing

To maintain fairness:

  • Users must upload one photo daily for 28 consecutive days
  • Missing a day results in forfeiture of eligibility
  • Daily submission window closes at midnight (local time)
  • On completion, users can claim a refund or coupon

Refund claims are reviewed within 3–5 business days.

5. Sharing of Information

We do not sell your personal data.

We may share information only in the following cases:

  • With service providers (e.g., hosting, analytics tools)
  • To comply with legal obligations
  • To prevent fraud or misuse of the App

6. Data Retention

We retain your data only as long as necessary:

  • Account data: Until account deletion or inactivity
  • Photos: Retained for verification and legal purposes
  • Transaction-related data: As required by law

7. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

To exercise these rights, contact us at:
niconicustomercare@gmail.com

9. Children's Privacy

Our App is not intended for users under the age of 13 (or applicable local age requirement). We do not knowingly collect data from children.

10. Third-Party Services

The App may use third-party services (e.g., analytics, cloud storage). These services have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: niconicustomercare@gmail.com
Company Name: Sun Chem India
Website: https://sunchemindia.in/

13. Account Deletion

Users have the right to delete their account and associated data at any time.

You can request account deletion by:

  • Using the “Delete Account” option available within the App (if enabled), OR
  • Sending a request to niconicustomercare@gmail.com from your registered email address

Upon receiving a deletion request:

  • Your account and personal data will be deleted within 3–7 business days
  • Uploaded photos and challenge data will also be deleted, except where retention is required for legal or fraud prevention purposes

Please note:

  • Any ongoing challenge participation or pending rewards may be cancelled upon account deletion
  • Certain transaction records may be retained as required by applicable laws

For any questions, contact us at niconicustomercare@gmail.com